Contact Us

Do you have a question about one of our products? We’d love to hear from you! We are always looking at ways to make Australian Preparedness a better online store to shop at for all your prepper and emergency survival project and we’d love to hear your thoughts on how we are going and any ideas you have for improving our service. We know that we are not always perfect, in fact, we are continually learning! If we’ve done something wrong, we’d love to hear from you so that we can fix it. Please fill out the form below or contact us by phone.

Customer Service


Warehouse Address

Parcels will be sent from:
81 Tabletop Rd, Withcott, QLD 4350
(This address is not open to the public).

By Phone

07 4580 1200

Facebook Shop

Join us on our official Facebook page to know the latest offers and sales. https://www.facebook.com/auprep/

Support Hours

Monday to Friday 9am – 5pm
Saturday 9am – 12 noon

Post Office Box

Australian Preparedness
PO Box 4647
Toowoomba East QLD 4350

Get In Touch